Reputation and Credit Market Formation:
How Relational Incentives and Legal
Contract Enforcement Interact
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IZA DP No. 4351
Ernst Fehr
Christian Zehnder
August 2009
Forschungsinstitut
zur Zukunft der Arbeit
Institute for the Study
of Labor
Reputation and Credit Market Formation:
How Relational Incentives and Legal
Contract Enforcement Interact
Ernst Fehr
University of Zurich
and IZA
Christian Zehnder
University of Lausanne
Discussion Paper No. 4351
August 2009
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IZA Discussion Paper No. 4351
August 2009
ABSTRACT
Reputation and Credit Market Formation:
How Relational Incentives and Legal Contract Enforcement Interact*
The evidence suggests that relational contracting and legal rules play an important role in
credit markets but on the basis of the prevailing field data it is difficult to pin down their causal
impact. Here we show experimentally that relational incentives are a powerful causal
determinant for the existence and performance of credit markets. In fact, in the absence of
legal enforcement and reputation formation opportunities the credit market breaks down
almost completely while if reputation formation is possible a stable credit market emerges
even in the absence of legal enforcement of debt repayment. Introducing legal enforcement
of repayments causes a further significant increase in credit market trading but has only a
surprisingly small impact on overall efficiency. The reason is that legal enforcement of debt
repayments weakens relational incentives and exacerbates another moral hazard problem in
credit markets – the choice of inefficient high-risk projects.
JEL Classification: C91, G21, G28, L14
Keywords:
Corresponding author:
Ernst Fehr
Institut für Empirische Wirtschaftsforschung
Universität Zürich
Blümlisalpstrasse 10
CH-8006 Zürich
Switzerland
E-mail: efehr@iew.uzh.ch
credit markets, relationship lending, reputation formation, legal enforcement
* We would like to acknowledge financial support from the Research Priority Program of the University
of Zurich on the “Foundations of Human Social Behavior” and the National Center of Competence in
Research on “Financial Valuation and Risk Management” (NCCR Finrisk). The National Centers in
Research are managed by the Swiss National Science Foundation on behalf of the federal authorities.
I. Introduction
Around the world credit markets are a major source of financing business projects (Rajan and
Zingales 1995, Djankov, McLiesh and Shleifer 2007) and it is well known that adverse
selection and moral hazard (Jaffee and Russel 1976, Stiglitz and Weiss 1981) are major
obstacles for the development of these markets. Recent work has indicated the importance of
legal rules and information sharing institutions for the functioning of credit markets (Pagano
and Japelli 1993, La Porta and Lopez de-Silanes 1997, La Porta et al. 1998, Japelli and
Pagano 2002, Lerner and Schoar 2005, Jappelli, Pagano and Bianco 2005; Djankov, McLiesh
and Shleifer 2007), while a different literature has stressed the role of relationship banking
and individual reputation mechanisms (Petersen and Rajan 1994, Berger and Udell 1995,
Boot 2000, Boot and Thakor 2000, Ongena and Smith 2000 and 2001, Degryse and Ongena
2005). However, although reputation mechanisms are relatively well understood at the
theoretical level (Sobel 1985, Fudenberg and Maskin 1986), it is very difficult to show with
field data that individual reputation formation is causally involved in relationship banking and
the endogenous enforcement of credit repayments. Furthermore, both “institutions” and
“relations” almost always simultaneously affect credit market behavior and very little is
known about how these enforcement mechanisms interact. It is not known whether
“institutions” and “relations” complement each other or whether legal enforcement “crowds
out” reputational enforcement mechanisms.
In this paper we, therefore, use the methods of experimental economics to examine
how reputation formation opportunities causally influence contract enforcement and market
efficiency in credit markets.4 In addition, our experiment allows us to study the causal impact
of legal third party enforcement of credit contracts and the interaction between legal
enforcement and the endogenous enforcement of contracts in long-term credit relations. For
this purpose, we conduct experiments in a laboratory environment in which two potential
sources of moral hazard coexist. The first source of moral hazard is the presence of
asymmetric information about project characteristics. Since lenders do not observe the project
choice, they cannot prevent borrowers from choosing inefficient high-risk projects. This
reflects the natural information asymmetry in credit markets: borrowers typically have more
and better information about their investment opportunities than lenders. The second source
for moral hazard is the absence of legal enforcement of debt repayment. This implies that
4 Laboratory experiments have a long tradition in the study of financial markets. For example, already Burell
(1951) used an experiment to investigate investment behavior in a controlled way. In the last two decades the
experimental literature has importantly contributed to a better understanding of price determination in security
and asset markets. For examples see, Ang and Schwarz (1985), Copeland and Friedman (1987, 1991), O’Brien
and Srivastava (1991), Schnitzlein (1996), Lamoureux and Schnitzlein (1997), Gneezy et al. (2003), Kluger and
Wyatt (2004), Haigh and List (2005), and Haruvy and Noussair (2006).
borrowers may escape the repayment of their loans even in case of a successfully realized
project. A lack of enforceable repayments can be interpreted as a stylized representation of the
institutional weaknesses observed in many developing and emerging credit markets but recent
evidence (Djankov et al. 2008) suggests that even in many advanced Western countries the
enforcement of debt repayment is surprisingly inefficient.
The enhanced control provided by the experimental method enables us to isolate the
pure effect of individual reputation formation in endogenously built long-term relationships
on the solution of the double moral hazard problem. We compare a treatment in which we rule
out any information about the identity of trading partners (so that no reputation can be
formed) with a treatment in which individual borrowers can acquire a reputation. A main
reason for the conduct of our experiments is that it is rarely possible to find field data in
which information about the traders’ identity varies exogenously. Therefore, field data do
typically not allow for the clean identification of the extent to which reputational incentives
are causally involved in solving the moral hazard problems inherent in credit markets.
Once we have identified the pure reputation effect on credit market functioning, we
are in a position to study the interaction between legal enforcement of credit repayment and
reputational incentives. We do this by implementing third party enforcement of credit
repayments under conditions of limited liability and wealth constraints for the borrowers. In
particular, the third party can force the borrower to repay his loan if the borrower’s project
turns out to be successful but if the project fails no repayment can be enforced because
borrowers have no wealth that could be taken away from them. While third party enforcement
resolves the credit repayment problem, the borrowers still have the possibility to choose
inefficient high risk projects. This may be attractive because limited liability implies that they
can shift part of the project risk on the lenders. We believe that this set-up characterizes the
situation in many advanced Western economies in which borrowers’ cannot easily escape
their legal obligations to repay their debt if they have resources that can be taken away from
them but once their projects fail and they lack sufficient wealth, the legal system can do little
to ensure debt repayment.
Our results indicate that individual reputation formation in long-term credit relations
has a powerful impact on the enforcement of credit contracts. In the absence of third party
enforcement, the lack of reputation formation opportunities leads to a breakdown in credit
market trading. If borrowers can acquire a reputation, however, stable credit markets emerge
in which roughly 80% of all feasible trades take place. If borrowers’ identities are known the
lenders condition future credit offers on the borrower’s current repayment behavior such that
the borrowers face incentives to repay their debt and to choose the efficient low-risk project.
Thus, reputation formation in endogenously formed long-term credit relations strongly
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alleviates the double moral hazard problem in our credit market although it does not solve it
completely.
The introduction of third party enforcement into a market in which reputation
formation plays a key role in contract enforcement leads to a further significant increase in
trading activity. Interestingly, third party enforcement does not reduce the prevalence of
multi-period credit interactions between pairs of borrowers and lenders. However, the
efficiency gains from third party enforcement are surprisingly small and insignificant because
it exacerbates the project choice problem. In fact, without third party enforcement the efficient
project is chosen in 90% of the cases while in the presence of third party enforcement this
occurs only in roughly 50% of the cases.
The likely reason for the decrease in efficient projects is twofold. First, in the presence
of legal enforcement of repayments, borrowers face stronger short-term incentives to choose
the inefficient project. Due to limited liability and wealth constraints borrowers who are
forced to repay in case of project success can increase their expected short-term-profit by
choosing the risky project because the increased risk is partly borne by the lender. This effect
is especially strong because legal enforcement of debt repayment also strengthens the lenders’
position in the market and induces them to ask for higher repayments. Second, we find that
the conditioning of future credit on current repayment is weaker under third party
enforcement, i.e., incumbent borrowers who repay their credit experience a lower increase in
the probability of receiving future credit. Together these two factors imply that third party
enforcement weakens the incentives for efficient project choices in important ways which
leads to a lower prevalence of efficient projects.
Our study is related to the literature on relationship banking that examines the
economic role and the determinants of long-term relations between borrowers and lenders
(Petersen and Rajan 1994, Berger and Udell 1995, Boot 2000, Boot and Thakor 2000, Ongena
and Smith 2000 and 2001, Degryse and Ongena 2005). This literature provides convincing
evidence for the prevalence and the potentially value-enhancing role of long-term
relationships in credit markets. In principle, long-term relations could be valuable because the
lender has access to the borrower’s books and thus receives more direct insights into the
borrower’s economic activities which enable her to better assess the risks involved in
providing credit. Alternatively, long-term relations may be a consequence of lenders’
contingent renewal of future credit contracts: if lenders condition access to future credit on the
repayment of current debt the borrowers face incentives to repay their debt. Thus, here the
existence of long-term credit relations merely results from the successful repayment of credit
which is itself a result of the incentives provided by contingent contract renewal.
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It is hard, if not impossible, to disentangle these forces in existing field data while our
experiment enables us to isolate them in a clean way. In particular, in the experiments the
lender never had access to information about the borrower’s past or current project choices.
Therefore, we can rule out that long-term relations are associated with better information
access. Instead, long-term relations are a result of lenders’ contingent renewal policy, the
associated incentives for credit repayment and efficient project choices and, therefore, they
enhance the gains from trade in our credit markets.
Our study is also related to the literature on the role of legal enforcement institutions
in credit markets (e.g., La Porta and Lopez de-Silanes 1997, La Porta et al. 1998, Djankov,
McLiesh and Shleifer 2007). This literature documents that the role of private credit in a
market economy increases with creditor protection, indicating an important role of legal
enforcement institutions. The interpretation of correlational data is however not easy because
causation can go in both directions. Creditor protection may cause flourishing credit markets
but it is also possible that credit markets emerge through endogenous (reputational)
enforcement mechanisms and that higher credit market participation causes political pressures
that strengthen creditors’ rights. In view of the uncertainty whether reverse causation is partly
behind the observed link between creditor protection and the economic role of private credit
in cross country comparisons, an experimental study of the role of legal enforcement of credit
repayment is valuable because in the experiment we can rule out reverse causation with
certainty. Thus, we can be completely sure that the increased level of trading activity under
legal enforcement is caused by the enforcement institution.
In addition, the exogenous introduction of legal enforcement in an environment with
endogenous enforcement of credit contracts enables us to study the causal impact of legal on
endogenous enforcement. To the best of our knowledge we are the first ones who empirically
address the important question of how endogenous (reputation based) incentives interact with
exogenous (legal) incentives. Our finding that legal enforcement weakens reputational
incentives and increases the frequency of inefficient project choices indicates that legal and
endogenous enforcement mechanisms may have unexpected interactions which renders the
further study of such interaction effects worthwhile.5
Since we investigate the disciplining power of relationships our work is also related to
the literature on reputation formation in repeated games (Kreps et al. 1982, Sobel 1985,
5 Baker, Gibbons and Murphy (1994) provide a theoretical analysis between explicit incentives and relational
incentives in a firm–worker relationship. They show that better explicit incentives may weaken relational
incentives because a better explicit incentive reduces the firm’s ability to commit to bonus payments that
incentivize the workers’ effort. In our setting, the crowding out of relational incentives through legal
enforcement of debt repayment is based on a different mechanism – the lender’s weaker conditioning of future
credit on current repayment. An examination of the interaction between informal and formal enforcement in
partnerships is provided by Sobel (2006).
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Fudenberg and Maskin 1986). This literature shows that cooperation can be sustained as an
equilibrium in situations involving repeated play. However, the theory also reveals (e.g.
Fudenberg and Maskin 1986) that there is in general a plethora of equilibria some of which
involve full cooperation while others involve complete defection by all players. For this
reason, theory alone provides little guidance regarding the likely consequences of reputation
formation for the functioning of credit markets. Recent experimental work provides evidence
that reputation formation can indeed mitigate moral hazard problems. For example, Brown et
al. (2004) find that individual reputation effects have efficiency enhancing effects in
endogenously formed employment relationships and Brown and Zehnder (2007) show that
information sharing among lenders provides strong incentive for borrowers to repay their
debt. However, our experiment differs from these experiments in important aspects. First, the
former experiments make reputation formation easy because they use deterministic setups in
which the principal can directly observe the agent’s action whereas our set-up captures a key
characteristic of credit markets – asymmetric information between borrowers and lenders and
uncertainty about project success. For this reason, previous experiments also cannot study the
simultaneous occurrence and interaction of the two key moral hazard problems in credit
markets – the repayment problem and the project choice problem. Second, previous
experimental studies also do not examine the interaction between legal enforcement and
relation incentives.
In the presence of stochastic project success and asymmetric information it is far from
obvious that repeated interactions are capable of sustaining cooperation between borrowers
and lenders. The reason is that the lenders cannot observe the borrower’s project choice nor
can they observe whether the project has been successful; they can only observe whether the
borrower repays his credit. If a borrower does not repay his credit in the market without legal
enforcement the lender does not know whether the borrower is unable to repay his credit
(because the project failed) or unwilling to repay his debt. Even an honest borrower who
intends to repay his debt in case of project success and who chooses the efficient low risk
project may face a project failure so that he cannot repay his debt. The lender never has
certainty about whether he faced an opportunistic borrower who did not intend to repay his
debt even in case of project success or whether the borrower had just bad luck. The double
moral hazard problem in our credit market makes it thus very difficult to acquire a reputation
as a good borrower, which makes the powerful effect of individual reputation formation
opportunities on contract enforcement all the more remarkable.
The remainder of the paper is structured as follows: in Section II we present the details
of our experimental design and the applied procedures. Section III contains our predictions
and hypotheses. In Section IV we present our results and Section V concludes the paper.
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