Statement on Extra-Financial Performance – Lefebvre Sarrut

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Statement on Extra-Financial Performance

Year 2019

2018 Financial Year

FROJAL – Lefebvre Sarrut

CONTENTS

FROJAL – LEFEBVRE SARRUT: A family story ………………………………………………….. 3

Our values are central to our commitments ………………………………………………… 10

1. A person-centred approach ………………………………………………………………………………….. 10

2. Our customers …………………………………………………………………………………………………….. 14

3. Our growth …………………………………………………………………………………………………………. 16

An environmentally-responsible Group ………………………………………………………. 17

1. Paper has traditionally been central to our activities ……………………………………………… 17

2. Our environmental footprint ………………………………………………………………………………… 18

3. Biodiversity …………………………………………………………………………………………………………. 22

A unified Group ………………………………………………………………………………………. 23

1. Our social commitment ……………………………………………………………………………………….. 23

2. Solidarity in action ……………………………………………………………………………………………….. 24

Annex – Note on Methodology ………………………………………………………………….. 27

2

FROJAL – LEFEBVRE SARRUT: A family story

Our story

Our Group came into being in 1999, after two families came together:

–

The LEFEBVRE family, seeking to take forward the legacy of their grandfather, was a hard-hitting
publishing and training group in the tax and accounting law field;
The SARRUT family, for whom the success of Editions Législatives and Elégia earned them
recognition as an indispensable player in the company law field.

–

These two families progressively incorporated around themselves a number of renowned companies
in the fields of law, accounting and training in Europe.

This history is what makes us a Group that is characterised by person-centred entrepreneurial and
family values.

Our mission

The mission of our Group is to offer its customers services
that enable them to consolidate, develop and also extend
their knowledge through market-renowned documentation
and training services, whose added value is primarily based
on excellence.

is
In an economic and regulatory environment that
increasingly
(Volatile, Uncertain, Complex &
Ambiguous), we act as a trusted partner, offering high added-
value services that support our customers in their daily
activities and in the transformation of their core businesses.

Our ambition

‘VUCA’

To become the leader in Europe for enhanced knowledge services.
Being an actor in the knowledge economy means being an actor in
an economy that is inexhaustible! In fact, as long as it is shared,
knowledge never runs out… Quite the opposite, it increases.

We approach this ambition from the standpoint of a long-standing,
trusted partner in the field of documentation solutions and training
services for companies and for the legal, tax and regulatory
professions.

3

Our vision

We develop our activity within the context of societal and
digital transformations impacting our customers.

Automation and new forms of interactivity made possible by
digital technologies are effecting profound changes within
our market, and additionally, markets are becoming more
complex, relationships are increasingly legally framed and
above all, compliance obligations exist.

Whether they are corporate lawyers, advocates, notaries,
accountants or CFOs, or whether HRDs or SME bosses, fast access to accurate information and its
correct usage are often a guarantee of success for our customers. And any service positioned to
facilitate this use of information – predictive support, customized and on-demand training – are all assets
for the development of our customers.

This vision has also been adapted over the years to take into account the human and environmental
aspects of our society. We are committed to a responsible approach because we believe that our activity
needs to have a positive impact on society as a whole and on the environment, and that corporate social
responsibility is a driver of performance and value creation.

Our value-creation process



Our resources

To respond to these changes and
ensure the long-term success of our
value-creation process, we rely on
four essential factors.

4



Our strengths

The value of our Group is based on potent
strengths – our shareholders, our brands, our
content, our experts and talent and also our
customers.

These are the strengths we rely on to build our
value process.

Thanks to them, our Group can respond to the
major changes in our environment brought
about by the development and evolution of
technology.

Our growth strategy

The changing requirements and expectations of customers;
Solutions that are increasingly focused on technology and data;
A new world requiring new skills and new behaviours.



To establish our corporate strategy, we started from findings within our markets:

–
–
–

We used this analysis to develop an overall strategic vision based on:

Growth

Organic growth

Long-term
success

Transformation

Knowing where we are coming
from and how to communicate
this

Digital transformation, transformation
of customer & staff experience

5

Our markets

Companies

We work with Legal Departments, Human Resources and Training
Departments, Administrative and Financial Departments and also
with the General Management of companies, whatever their size.

The evolution of regulatory and standards environments imposes
increasingly complex compliance and monitoring requirements upon
them. We support them every step of the way in this process.

Regulated professions

Lawyers, accountants, notaries, bailiffs, magistrates … These have always been our customers and even
if each of these professions has their own characteristics, they are all being impacted horizontally by
similar transformation phenomena. Our role is to support them, both through innovation and through
customised attentiveness to their concerns.

Public-sector actors and State departments

The state sets down laws and standards, ensuring these are complied with. In this regard, we have been
one of its trusted partners since our inception. Alongside the bodies created by the State, we are
working for example on the challenges of Open Data to strengthen digital access to public data for all.

Our subsidiaries, our brands, our core businesses

Our Group is currently structured around two
core businesses, professional publishing
(legal, tax and regulatory) and professional
training.

For a number of years, we have been
to offer our
developing new activities
customers innovative services closer to their
needs.

Currently present in eight countries, we are a key player within French and European markets. Each of
our brands is a leader in the country in which it is present.

6

 Legal, tax and regulatory publishing

The subsidiaries of the Publishing Division are as follows:

o

o

o

o

o

o

o

o

Editions Francis Lefebvre: tax, legal and accounting publisher for companies and lawyers.
The creator of Memento, a practical and essential tool for legal and accounting
professionals, publisher of the Navis and Inneo portals and software solutions for
accountants, notaries, lawyers and companies.

Editions Législatives: publisher of the ELnet portals, creator of the Dictionnaires
Permanents for companies and particularly HR professionals, accountants, real estate
professionals, social action and HSE, administrations and more generally all legal
professions.

Editions Dalloz: publisher of a wide range of works, codes, reviews, encyclopaedia, portals
and digital solutions for lawyers and other law professionals, students and academics, and
administrations. Its Juris Edition department is a reference for non-profit organisations.

Sdu : the second largest legal publisher in the Netherlands, with a wide range of digital and
paper offerings (databases and online services, tools and software, mobile applications,
magazines and books) for lawyers, companies, tax specialists, and public actors, including
the central government and local authorities. Sdu also runs events and seminars.

Lefebvre: foremost legal publisher in Spain, resulting from the merger between the
subsidiary created in Spain in 1989 by Editions Francis Lefebvre and El Derecho Quantor,
acquired in 2010. Lefebvre offers a wide range of paper-based and digital documentation,
including in the mobility field, for legal and accounting professionals.
459 employees, EUR 39 M in turnover (with EUR 0.4 M of turnover from its training
activities)

Lefebvre Sarrut Belgium, with the brands:



Larcier: thanks to its prestigious professional legal publishing brands, Larcier proposes
documentary solutions tailored to the specific needs of all legal practitioners in
Belgium, Luxembourg and France (lawyers, magistrates, notaries, company lawyers,
etc.). Larcier also assists economic and HR professions in Belgium.
Indicator: legal publisher for SMEs and their boards. Indicator offers valuable, clear
and expert advice on changes to regulations and case law through its advice letters
and associated portals, in addition to practical and directly applicable cases.
Intersentia: renowned Dutch legal and accounting publisher. Intersentia publishes
many monographs and prestigious reviews in Dutch and English for Belgian and
international academic and professional markets.





Giuffrè Francis Lefebvre: market-leading legal publisher in Italy, partnering law and tax
professionals with publishing content and innovative services that are continually informed
by the actual needs of its customers. The company is the result of a merger between the
subsidiary established in Italy by Editions Francis Lefebvre and the company Giuffrè Editoré,
acquired in 2017.

juris: the leading digital legal publisher in Germany, through a joint-venture with the federal
government and in partnership with independent publishers.

7

 Vocational training

The subsidiaries of the Training Division are as follows:

o

o

o

o

Francis Lefebvre Formation: a leader in training programmes for companies, banks and
their boards with a catalogue of over 440 training programmes, Francis Lefebvre Formation
trains over 20,000 trainees each year. Its customers include two thirds of CAC 40 and SBF
120 companies as well as numerous SMEs in all sectors.

Elégia: leader in social law and human resources training, Elégia also runs training
programmes in health, safety, quality, environment, finance, urban planning, construction,
real estate management, management and personal development. It hosts around 20,000
participants.

Dalloz Formation: over 500 practical and topical training programmes run for law
professionals: lawyers, notaries, companies, accountants, bailiffs, real estate professionals,
local authorities, etc.

CSP: CSP supports individual skills development and the collective capabilities of
organisations, drawing upon innovative intervention methods and types. CSP runs over 300
inter-company placements in 10 major cross-cutting fields (management, leadership,
project management, HR, written and oral communication, professional efficiency, QSE,
customer relations/sales, finance/management).

 The Group’s other activities:

 Support activities:

o Lefebvre Sarrut Services: created in 2014 to centralise the support functions of the
French subsidiaries, particularly sales administration, IT, accounting, manufacturing
and part of human resources. This also includes ‘Appel Expert’.

 Start-up:

o

I-Lefebvre Sarrut: created in 2016 to host the Group’s innovative projects, including the
launch of BtoC mobile training applications (‘Smartcoaching’), the development of in-
house training academies for companies (‘Académie d’Entreprise’) and a training
search platform (‘Keytoform’).

o ELS Partnership: formed from the cooperation between Editions Lefebvre Sarrut and
Rocket Lawyer Incorporated, this subsidiary proposes an online legal assistance
platform.

o Francis Lefebvre e-Compliance: created in 2018 from the cooperation between Editions
Francis Lefebvre, Francis Lefebvre Formation and CMS Francis Lefebvre Avocats, this
joint-venture offers an overall compliance assistance online solution.

8